Water Damage Frequently Asked Questions

  • What should I do immediately after water damage?

    The first step is to ensure safety. Turn off electricity in affected areas if safe to do so, and avoid contact with standing water. Then, contact a professional water damage restoration company right away to prevent further damage and mold growth.

  • How quickly should water damage be addressed?

    Immediately. Water damage can start to cause structural issues and mold growth within 24–48 hours. Fast response is critical to reduce repair costs and protect your home.

  • Is water damage covered by insurance?

    In many cases, yes—especially if caused by sudden and accidental events like a burst pipe or appliance failure. Gradual leaks or flood damage may require separate coverage. We work directly with insurance carriers and can help you navigate the claims process.

  • How long does water damage restoration take?

    It depends on the extent of the damage. Typically, drying takes 3–5 days, followed by repairs. Larger or more complex jobs may take longer. We’ll provide a clear timeline once we assess the situation.

  • Can I clean up water damage myself?

    Small spills may be manageable, but significant water damage requires professional restoration. Without proper drying equipment and expertise, moisture can linger behind walls and under flooring, leading to hidden mold and structural damage.

  • What are the signs of hidden water damage?

    Look for musty odors, peeling paint, warped flooring, stains on ceilings or walls, and unexplained increases in your water bill. If you suspect a hidden leak, contact us for a professional inspection.

  • What types of water damage are most common?

    Common causes include burst pipes, appliance leaks, overflowing tubs or toilets, roof leaks, and storm damage. Each type requires a specific approach to properly restore and sanitize the area.

  • Do you work with insurance companies?

    Yes. We work with all major insurance carriers and can assist with documentation, photos, and communication to help streamline your claim.

  • How much does water damage restoration cost?

    Costs vary based on the severity of damage, affected materials, and required repairs. We provide detailed estimates and can help you understand what your insurance may cover.

  • Why choose your company for water damage restoration?

    We are local and locally owned, respond quickly, work directly with your insurance provider, and bring years of experience handling water damage emergencies. Our team is compassionate, professional, and committed to restoring your property with care and expertise.